Cleaning Service for Workgroup v.1.8

Copyright (c) 2005-2015 Binary House Software.
All Rights Reserved.
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README file updated on: March 04, 2015


Contents
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1. Program Description
2. System Requirements
3. Installing Cleaning Service
4. Uninstalling Cleaning Service
5. Ordering
6. Contacting Us


1. Program Description
=======================

What is Cleaning Service for Workgroup?

This is a more powerful version of Cleaning Service, with all of the features of the standard version, 
but with the additional capability to share data in real time over the network. Now you can easily 
record and view info on every cleaning job you have done: floor care, carpet care, self-employment, 
window washing, custodial training and many other areas related to the cleaning industry. 
You can use the scheduler to find the best fit by viewing dates, times and distance of other scheduled 
services to set an appointment for a customer. Each customer's history is stored and conveniently 
displayed on the customers main screen for ease of look up. This historical recount is complete and 
permanently stored with each customer for quick reference. It's perfect for workers to plan working 
hours so that the orders do not overlap with someone else and keep track of scheduled appointments. 
It'll store the information about clients, such as their address, telephone, email and comments. 
This modern and extremely handy program makes management a real pleasure. The program has a handy 
interface to calculate and show the "fee charged", helping you to make decisions quickly. 
It's possible to create reminders to alert workers about the things they should do. 
Available is an automatic search and auto-field filling for a customer, who has already been entered 
to the database. You can view the information about payments, daily income for any day at any moment 
when you need it. For those people, who work in Microsoft Outlook, it's possible to export data. 
Export of data is available to different formats: XLS, TXT, PDF, HTML, XML for its adaptation for other 
programs. In case of crashes or virus attacks, there is an auto backup function with a possibility to 
remove old archives automatically. 

2. System Requirements
======================

To use Cleaning Service for Workgroup, your computer or server must have one of the following Windows
operating systems:
- Microsoft Windows 2000, 2003, XP, 2008, Vista, Windows 7, Windows 8

Your computer must also meet the following minimum operating system requirements:
- Intel Pentium processor (or compatible) at 133 MHz or higher
- 64 MB RAM minimum
- 10 MB of available hard disk space
 
Your server must also meet the following minimum operating system requirements:
- Intel Pentium processor (or compatible) at 133 MHz or higher
- 64 MB RAM minimum
- 25 MB of available hard disk space

3. Installing Cleaning Service
==============================
Important Note: Our Ribbon implementation requires the Microsoft GDI+ library to be 
installed. Gdiplus.dll is included with Windows XP. GDI+ is available as a redistributable
file for Windows NT 4.0 SP6, Windows 2000, Windows 98, and Windows Me.
To download the latest redistributable, see:
http://www.microsoft.com/downloads/details.aspx?FamilyID=6a63ab9c-df12-4d41-933c-be590feaa05a&DisplayLang=en

Whether you have a computer dedicated as a network server (Windows 2000, 2003, XP or Vista), Cleaning Service
for Workgroup can easily be installed and used in your office. 
Cleaning Service for Workgroup is intuitive and easy to use, you should be ready to work with Cleaning Service
just by reading this short Quick Start guide.

All information is stored in a central database (Firebird), which resides on a computer (server) that all
workstations can access via the local network or Internet. Firebird is a relational database management system
offering many ANSI SQL features.

1. Server Installation

The first step, choose your server computer. You can choose any computer in your network as data server.
If you have the download zip file (CleaningServiceFWG.zip), unzip the file into a temporary directory and
run self-extracting file ServerSetup.exe.

Installation drives

Server - and any databases you create or connect to - must reside on a hard drive that is physically
connected to the host machine. You cannot locate components of the server, or any database, on a mapped
drive, a filesystem share or a network filesystem. 

Services

On Windows server platforms - NT, 2000, 2003, XP, Vista Windows7 -  Firebird SQL server will run as a system 
service by default. Non-server Windows systems - 95, 98 and ME - don't support services.
After "Server Installation", Firebird SQL server should be running.
                                                                   
The Firebird Guardian is a utility that monitors the server process and tries to restart it if it terminates
abnormally. You should at least find the Firebird server and Guardian in the services listing.
If everything works as designed, the Firebird server process will be running on your server machine upon
completion of the installation. It will also start up automatically whenever you restart your computer.
Before testing the Firebird server itself, it is advisable to verify if the server machine is reachable from
the client at all. At this point, it is assumed that you will use the recommended TCP/IP network protocol
for your Firebird client/server connections.

Firewall settings

Firebird SQL server uses TCP ports: 3050 and 3051 to communicate with users. You need to open TCP ports
3050 and 3051 on the firewall and forward the traffic to the computers.

You can use the following instructions to manually add an exception in the firewall's configuration:

1. From the Start menu go to the Control Panel and open the Windows Firewall control panel. 
2. In the Windows Firewall control panel, click the Exceptions tab.
3. Click Add Port... button and open port 3050 (and 3051) on the firewall.
4. Click OK to close the Windows Firewall control panel. 

Some PC based software firewalls (e.g. ZoneAlarm) will notice the ports that running applications
are listening on and automatically (or after asking the user) will open these ports.

Data Security Agent. Managing users


Username: sysdba
Password: masterkey


Access to the Cleaning Service for Workgroup is controlled by the user security profiles.
When Server is installed there is only one user authorized, SYSDBA. SYSDBA is a special user that
is above security restrictions and has full access to all databases on the server.
The default password for SYSDBA is masterkey.

It is strongly recommended to change the SYSDBA password, because this is the default for all database
kits and can easily be guessed by anyone who has ever used Cleaning Service for Workgroup.
Only SYSDBA can add, modify, or delete new users. When using Security Agent you will have all privileges
on database residing on the server. 

Security Agent provides interface for SYSDBA to manage users. For example, in the Security Agent control
panel, click the Server Users tab and click "Add" button.



2. Client installation

On other PCs in the network, if you have the download zip file (CleaningServiceFWG.zip), unzip the file into
a temporary directory and run self-extracting file UserSetup.exe to start the Cleaning Service User Setup. 

After you have installed Cleaning Service, the program starts automatically.


Connection parameters

Connection parameters are typical for database server:
- remote server;
- user name and password.
Access to the database is only possible after successful login.


4. Uninstalling Cleaning Service
================================

To uninstall Server from the Windows Control Panel:

1. Do one of the following:
On the Windows taskbar, click Start, click Settings, and click Control Panel.
On the Windows XP taskbar, click Start, and click Control Panel. 
2. In the Control Panel, double-click Add/Remove Programs. 
3. In the list of currently installed programs, click Firebird version x.x.x 
4. In Windows 2000, click Change/Remove. In Windows XP, click Remove. 
5. Click Yes to confirm that you want to uninstall the server. 

To uninstall Cleaning Service from the Programs Menu:

1. Do one of the following:
On the Windows taskbar, click Start, click Programs, click Cleaning Service for Workgroup
and Client. On the Windows XP taskbar, click Start, click All Programs, click Cleaning Service
for Workgroup and Client.
2. Click Uninstall Cleaning Service for Workgroup. 
3. In the Cleaning Service for Workgroup Uninstall window , click Yes to confirm that you want
to uninstall the product.

5. Ordering
=============

Cleaning Service for Workgroup license costs $69.95
Allows for unlimited usage for unlimited computers and users in a single organization or business.
This is intended for companies who plan on implementing our software across many computers in their
company. Price is set per physical location or site. This license can not be moved outside of the
organization or business for which it was originally purchased. Immediately upon registration you
receive your registration key. Cleaning Service keys are lifetime. You receive all future program
versions free of charge.

We accept credit cards orders, orders by phone and fax, checks, and wire transfers.
Prices, terms, and conditions are subject to change without notice, please check our web site for the
latest product offerings and prices: http://www.BinaryHouse.com



6. Contacting Us
================

Technical Support

Please email technical support issues to support@BinaryHouse.com 
Registered users will get priority.
Note: before requesting technical support, please ensure that you are using 
the latest version of Cleaning Service available from http://www.BinaryHouse.com

Feedback

We are always striving to make our products better. If you have any bugs to report 
or features and improvements to suggest, please email them to support@BinaryHouse.com

Updates

To find out about the latest updates to Cleaning Service and other programs being
developed by Binary House Software, visit us at http://www.BinaryHouse.com


Thank you for using our program!
